Confirmed Service Customer
Happy with Jason and recall being taken care of on my vehicle. But next time, when my spouse, who went with me to drop off my vehicle, asks to schedule a date for service on his vehicle, please schedule right then and there. It would have taken 5 extra minutes. Didn't need an excuse regarding the vehicles already there, parked outside waiting for service. Were told we would schedule later when I returned to pick up my vehicle. Also, the employee next to Jason was sitting there, appearing to not have much going on, and no line of customers waiting on him. It was 7 am. He could have kindly asked my husband if he needed help. Since then, we scheduled our own visit online, and his recall has since been taken care of.
Lorena R.
CORPUS CHRISTI,
TX
Business Response
Lorena, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Everything that was needing done was completed and everyone was nice
Confirmed Service Customer
Thank you Anna Rodriguez for being an excellent service advisor and always getting back on the road! George Castro is also the best!!! They both alway...
Confirmed Service Customer
Spencer Lucas provided outstanding customer service. He made sure vehicle maintenance was completed in a timely manner. My wife and I were extremely p...
Confirmed Service Customer
Richard Felan was great. Handled my service job very well and go me out in record time!